Transparency in Plan Assets
The Challenge
The organization’s board was concerned that their healthcare dollars were being spent in a way that didn’t align with their ethical values. They suspected that hidden commissions and opaque pricing were draining funds that could otherwise be used for their community mission.
The IMPACT
The lack of clarity in the benefits plan was creating a sense of hypocrisy within the leadership team. They were dedicated to stewardship in their external work but felt they were part of an extractive and unfair healthcare system internally.
The Strategy
JA implemented a total transparency model, where every dollar spent in the health plan was accounted for and all vendor commissions were replaced with flat, disclosed fees. We ensured that the pharmacy and medical contracts were aligned with the non-profit’s mission.
THE OUtcome
The transition saved the non-profit significant operational funds and restored the board’s confidence in their benefits program. By managing their plan with total transparency, they turned their healthcare spend into an extension of their mission.
Things Employers Should Consider
Stewardship of plan assets is a moral obligation as much as a legal one. When you eliminate hidden fees and opaque contracts, you are acting as a true fiduciary for your employees. Employers should demand total transparency from every vendor, ensuring that your healthcare dollars are always used for the benefit of the people they are intended to protect.