Stacy Whalen

Solutions Specialist


Stacy brings a wealth of customer service experience to the JA Magic. With 20+ years of customer service experience in office administration, medical insurance, billing and medical claims resolution, Stacy enjoys working closely with coworkers, insurance companies, and physician offices to deliver successful outcomes for JA’s clients and their employees.

Stacy is a graduate of Bedford North Lawrence High School and enjoys putting her industry experience to work in her hometown.

Stacy and her husband, David, have three children, two grandchildren, and two dogs. The family enjoys spending time outdoors working around their property, relaxing by a fire, and hanging out with family and friends. In her spare time, Stacy loves crafting and flea markets, but being a Grammy is her favorite ‘hobby’!

Stacy volunteers with Agape Kids House, a transition home for emergency foster care that services Lawrence and surrounding counties. She also participates in a few charitable events every year to support causes very near and dear to her heart – Walk to End Alzheimer’s and Hoosiers Outrun Cancer.