Heather New

Solutions Coordinator


Heather Marie New is the current Solutions Coordinator at JA Benefits.

Before starting with JA, Heather spent one year working as a Documentation Specialist for Cook Pharmica, maintaining a document library and providing revisions of policies and practices. For 20 years prior, she worked for PTS Electronics. Heather started in a production role, moved on through customer service and production supervisor, and spent the last 10 years with the invoicing department.

Though Heather received no formal education after high school, she has obtained her Health Plan Navigation Certificate and is a Resident Producer Individual.

In her community, Heather has organized the Springville Festival/Parade, as well as rebuilt fundraisers after her community center was lost due to fire.

Heather’s favorite thing to do outside of work is read. She is constantly looking for her next favorite book. She also enjoys spending lots of time outdoors with her husband and kids. They like to camp and fish at Lake Monroe. Occasionally, when she needs an adrenaline rush, her go-to is white water rafting and rollercoasters.